# Serval Documentation

## Docs

- [Create Access Policy](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/access-policy-api/create-access-policy.md): Create a new access policy for a team.
- [Delete Access Policy](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/access-policy-api/delete-access-policy.md): Delete an access policy.
- [Get Access Policy](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/access-policy-api/get-access-policy.md): Get a specific access policy by ID.
- [List Access Policies](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/access-policy-api/list-access-policies.md): List all access policies for a team.
- [Update Access Policy](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/access-policy-api/update-access-policy.md): Update an existing access policy.
- [Create Access Policy Approval Procedure](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/access-policy-approval-procedure-api/create-access-policy-approval-procedure.md): Create a new approval procedure for an access policy.
- [Delete Access Policy Approval Procedure](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/access-policy-approval-procedure-api/delete-access-policy-approval-procedure.md): Delete an approval procedure for an access policy.
- [Get Access Policy Approval Procedure](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/access-policy-approval-procedure-api/get-access-policy-approval-procedure.md): Get a specific approval procedure by ID for an access policy.
- [List Access Policy Approval Procedures](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/access-policy-approval-procedure-api/list-access-policy-approval-procedures.md): List all approval procedures for an access policy.
- [Update Access Policy Approval Procedure](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/access-policy-approval-procedure-api/update-access-policy-approval-procedure.md): Update an existing approval procedure for an access policy.
- [Create App Instance](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/app-instance-api/create-app-instance.md): Create a new app instance for a team.
- [Delete App Instance](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/app-instance-api/delete-app-instance.md): Delete an app instance.
- [Get App Instance](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/app-instance-api/get-app-instance.md): Get a specific app instance by ID.
- [List App Instances](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/app-instance-api/list-app-instances.md): List all app instances for a team.
- [Update App Instance](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/app-instance-api/update-app-instance.md): Update an existing app instance.
- [Create App Resource](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/app-resource-api/create-app-resource.md): Create a new app resource for an app instance.
- [Delete App Resource](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/app-resource-api/delete-app-resource.md): Delete an app resource.
- [Get App Resource](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/app-resource-api/get-app-resource.md): Get a specific app resource by ID.
- [List App Resources](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/app-resource-api/list-app-resources.md): List all app resources for an app instance.
- [Update App Resource](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/app-resource-api/update-app-resource.md): Update an existing app resource.
- [Create App Resource Entitlement](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/app-resource-entitlement-api/create-app-resource-entitlement.md): Create a new app resource entitlement for a resource.
- [Delete App Resource Entitlement](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/app-resource-entitlement-api/delete-app-resource-entitlement.md): Delete an app resource entitlement.
- [Get App Resource Entitlement](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/app-resource-entitlement-api/get-app-resource-entitlement.md): Get a specific app resource entitlement by ID.
- [List App Resource Entitlements](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/app-resource-entitlement-api/list-app-resource-entitlements.md): List all app resource entitlements for a resource.
- [Update App Resource Entitlement](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/app-resource-entitlement-api/update-app-resource-entitlement.md): Update an existing app resource entitlement.
- [List Audit Logs](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/audit-log-api/list-audit-logs.md): List audit logs for your organization. You can optionally filter by time range.
- [Create Token](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/auth-api/create-token.md): Create a token for use across the API.
- [Create Group](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/group-api/create-group.md): Create a new group.
- [Delete Group](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/group-api/delete-group.md): Delete a group.
- [Get Group](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/group-api/get-group.md): Get a specific group by ID.
- [List Groups](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/group-api/list-groups.md): List all groups.
- [Update Group](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/group-api/update-group.md): Update an existing group.
- [Create Guidance](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/guidance-api/create-guidance.md): Create a new guidance for a team.
- [Delete Guidance](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/guidance-api/delete-guidance.md): Delete a guidance.
- [Get Guidance](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/guidance-api/get-guidance.md): Get a specific guidance by ID.
- [List Guidances](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/guidance-api/list-guidances.md): List all guidances for a team.
- [Update Guidance](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/guidance-api/update-guidance.md): Update an existing guidance.
- [Create Team](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/team-api/create-team.md): Create a new team.
- [Delete Team](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/team-api/delete-team.md): Delete a team.
- [Get Team](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/team-api/get-team.md): Get a specific team by ID.
- [List Teams](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/team-api/list-teams.md): List all teams.
- [Update Team](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/team-api/update-team.md): Update an existing team.
- [Create Ticket](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/ticket-api/create-ticket.md): Create a new ticket.
- [Create Ticket Subscribers](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/ticket-api/create-ticket-subscribers.md): Add subscribers to a ticket.
- [Delete Ticket Subscribers](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/ticket-api/delete-ticket-subscribers.md): Remove subscribers from a ticket.
- [Get Ticket](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/ticket-api/get-ticket.md): Get a specific ticket by ID.
- [List Labels](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/ticket-api/list-labels.md): List labels for a team.
- [List Priorities](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/ticket-api/list-priorities.md): List priorities for a team.
- [List Statuses](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/ticket-api/list-statuses.md): List statuses for a team.
- [List Tickets](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/ticket-api/list-tickets.md): List tickets for a team.
- [Update Ticket](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/ticket-api/update-ticket.md): Update an existing ticket.
- [Create User](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/user-api/create-user.md): Create a new user.
- [Delete User](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/user-api/delete-user.md): Delete a user.
- [Get User](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/user-api/get-user.md): Get a specific user by ID.
- [List Users](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/user-api/list-users.md): List all users.
- [Update User](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/user-api/update-user.md): Update an existing user.
- [Create Workflow](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/workflow-api/create-workflow.md): Create a new workflow for a team.
- [Delete Workflow](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/workflow-api/delete-workflow.md): Delete a workflow.
- [Duplicate Workflow](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/workflow-api/duplicate-workflow.md): Duplicate an existing workflow.
- [Get Workflow](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/workflow-api/get-workflow.md): Get a specific workflow by ID.
- [List Workflows](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/workflow-api/list-workflows.md): List all workflows for a team.
- [Update Workflow](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/workflow-api/update-workflow.md): Update an existing workflow.
- [Create Workflow Approval Procedure](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/workflow-approval-procedure-api/create-workflow-approval-procedure.md): Create a new approval procedure for a workflow.
- [Delete Workflow Approval Procedure](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/workflow-approval-procedure-api/delete-workflow-approval-procedure.md): Delete an approval procedure for a workflow.
- [Get Workflow Approval Procedure](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/workflow-approval-procedure-api/get-workflow-approval-procedure.md): Get a specific approval procedure by ID for a workflow.
- [List Workflow Approval Procedures](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/workflow-approval-procedure-api/list-workflow-approval-procedures.md): List all approval procedures for a workflow.
- [Update Workflow Approval Procedure](https://serval-hannah-docs-custom-access.mintlify.app/api-reference/workflow-approval-procedure-api/update-workflow-approval-procedure.md): Update an existing approval procedure for a workflow.
- [Access concepts](https://serval-hannah-docs-custom-access.mintlify.app/sections/access-management/access-concepts.md): Description of your new file.
- [Access logs](https://serval-hannah-docs-custom-access.mintlify.app/sections/access-management/access-logs.md): Review current and historical access history across all roles in all applications.
- [Access Policies ](https://serval-hannah-docs-custom-access.mintlify.app/sections/access-management/access-policies.md): Description of your new file.
- [Access Profiles ](https://serval-hannah-docs-custom-access.mintlify.app/sections/access-management/access-profiles.md): Description of your new file.
- [Provisioning Methods](https://serval-hannah-docs-custom-access.mintlify.app/sections/access-management/access-provisioning.md): Description of your new file.
- [Admin quickstart](https://serval-hannah-docs-custom-access.mintlify.app/sections/access-management/admin-quickstart.md)
- [AWS Role Access](https://serval-hannah-docs-custom-access.mintlify.app/sections/access-management/aws-role-access.md)
- [Connect your IdP](https://serval-hannah-docs-custom-access.mintlify.app/sections/access-management/connect-idp.md): How to set up your IdP in Serval
- [Custom access provisioning](https://serval-hannah-docs-custom-access.mintlify.app/sections/access-management/custom-access-provisioning.md): How to use Serval to build custom access provisioning for flexible provisioning options
- [End user guide](https://serval-hannah-docs-custom-access.mintlify.app/sections/access-management/end-user-guide.md): How end users should think about requesting access
- [Overview](https://serval-hannah-docs-custom-access.mintlify.app/sections/access-management/overview.md)
- [Webhooks](https://serval-hannah-docs-custom-access.mintlify.app/sections/api-reference/webhook.md)
- [Installing the Serval CLI](https://serval-hannah-docs-custom-access.mintlify.app/sections/cli/installation.md): How to install and update the Serval command-line interface
- [Serval CLI Overview](https://serval-hannah-docs-custom-access.mintlify.app/sections/cli/overview.md): Command-line interface for managing Serval workflows and configuration
- [Push & Pull Configuration](https://serval-hannah-docs-custom-access.mintlify.app/sections/cli/push-pull-configuration.md): Managing Serval workflows locally with the CLI
- [Comprehensive Guide to Slack](https://serval-hannah-docs-custom-access.mintlify.app/sections/documentation/best-practices/interacting-with-serval-in-slack.md): Complete reference for all interaction methods, thread management, workflows, and advanced features
- [Slack Quickstart](https://serval-hannah-docs-custom-access.mintlify.app/sections/documentation/best-practices/slack-helpdesk-best-practices.md): Quick-start guide for getting help from Serval in Slack
- [Welcome to Serval](https://serval-hannah-docs-custom-access.mintlify.app/sections/documentation/overview/welcome.md): Serval is the ITSM for modern teams.
- [Overview](https://serval-hannah-docs-custom-access.mintlify.app/sections/documentation/ticketing/overview.md): Introduction to Serval's intelligent ticketing system
- [Managing Tickets](https://serval-hannah-docs-custom-access.mintlify.app/sections/documentation/ticketing/serval-ticket.md): Manage and track customer requests with Serval's intelligent ticketing system
- [Attributes and Settings](https://serval-hannah-docs-custom-access.mintlify.app/sections/documentation/ticketing/ticket-attributes.md): Configure and manage ticket attributes to organize and track support requests effectively
- [Approvals](https://serval-hannah-docs-custom-access.mintlify.app/sections/documentation/workflows/approvals.md)
- [Create Your First Workflow](https://serval-hannah-docs-custom-access.mintlify.app/sections/documentation/workflows/create-your-first-workflow.md)
- [Workflow Versioning](https://serval-hannah-docs-custom-access.mintlify.app/sections/documentation/workflows/versioning.md): Learn how to manage and restore different versions of your workflows
- [Asana](https://serval-hannah-docs-custom-access.mintlify.app/sections/integrations/asana.md)
- [Ashby](https://serval-hannah-docs-custom-access.mintlify.app/sections/integrations/ashby.md)
- [AWS](https://serval-hannah-docs-custom-access.mintlify.app/sections/integrations/aws.md)
- [BambooHR](https://serval-hannah-docs-custom-access.mintlify.app/sections/integrations/bamboohr.md)
- [Calendly](https://serval-hannah-docs-custom-access.mintlify.app/sections/integrations/calendly.md)
- [ClickUp](https://serval-hannah-docs-custom-access.mintlify.app/sections/integrations/clickup.md)
- [CrowdStrike](https://serval-hannah-docs-custom-access.mintlify.app/sections/integrations/crowdstrike.md): Protect your endpoints with CrowdStrike Falcon's cloud-native security platform
- [Custom App](https://serval-hannah-docs-custom-access.mintlify.app/sections/integrations/custom-app.md)
- [Envoy](https://serval-hannah-docs-custom-access.mintlify.app/sections/integrations/envoy.md)
- [Figma](https://serval-hannah-docs-custom-access.mintlify.app/sections/integrations/figma.md): Connect and manage Figma access through Serval
- [Freshservice](https://serval-hannah-docs-custom-access.mintlify.app/sections/integrations/freshservice.md)
- [GitHub](https://serval-hannah-docs-custom-access.mintlify.app/sections/integrations/github.md)
- [Google Workspace](https://serval-hannah-docs-custom-access.mintlify.app/sections/integrations/google-workspace.md)
- [HubSpot](https://serval-hannah-docs-custom-access.mintlify.app/sections/integrations/hubspot.md)
- [incident.io](https://serval-hannah-docs-custom-access.mintlify.app/sections/integrations/incident-io.md)
- [Ironclad](https://serval-hannah-docs-custom-access.mintlify.app/sections/integrations/ironclad.md)
- [Jamf](https://serval-hannah-docs-custom-access.mintlify.app/sections/integrations/jamf.md)
- [Jira](https://serval-hannah-docs-custom-access.mintlify.app/sections/integrations/jira.md)
- [JumpCloud](https://serval-hannah-docs-custom-access.mintlify.app/sections/integrations/jumpcloud.md)
- [Kandji](https://serval-hannah-docs-custom-access.mintlify.app/sections/integrations/kandji.md)
- [Microsoft Graph](https://serval-hannah-docs-custom-access.mintlify.app/sections/integrations/microsoft-graph.md)
- [Navan](https://serval-hannah-docs-custom-access.mintlify.app/sections/integrations/navan.md)
- [Notion](https://serval-hannah-docs-custom-access.mintlify.app/sections/integrations/notion.md)
- [Okta](https://serval-hannah-docs-custom-access.mintlify.app/sections/integrations/okta.md)
- [Opsgenie](https://serval-hannah-docs-custom-access.mintlify.app/sections/integrations/opsgenie.md)
- [Integrations Overview](https://serval-hannah-docs-custom-access.mintlify.app/sections/integrations/overview.md)
- [PagerDuty](https://serval-hannah-docs-custom-access.mintlify.app/sections/integrations/pagerduty.md)
- [PandaDoc](https://serval-hannah-docs-custom-access.mintlify.app/sections/integrations/pandadoc.md)
- [Ramp](https://serval-hannah-docs-custom-access.mintlify.app/sections/integrations/ramp.md)
- [Rippling](https://serval-hannah-docs-custom-access.mintlify.app/sections/integrations/rippling.md)
- [Rootly](https://serval-hannah-docs-custom-access.mintlify.app/sections/integrations/rootly.md)
- [ServiceNow](https://serval-hannah-docs-custom-access.mintlify.app/sections/integrations/servicenow.md)
- [Sigma Computing](https://serval-hannah-docs-custom-access.mintlify.app/sections/integrations/sigma.md)
- [Slack](https://serval-hannah-docs-custom-access.mintlify.app/sections/integrations/slack.md)
- [Slack Admin](https://serval-hannah-docs-custom-access.mintlify.app/sections/integrations/slack-admin.md)
- [Vanta](https://serval-hannah-docs-custom-access.mintlify.app/sections/integrations/vanta.md)
- [Verkada](https://serval-hannah-docs-custom-access.mintlify.app/sections/integrations/verkada.md)
- [Workday](https://serval-hannah-docs-custom-access.mintlify.app/sections/integrations/workday.md)
- [Zendesk](https://serval-hannah-docs-custom-access.mintlify.app/sections/integrations/zendesk.md)
- [Zoom](https://serval-hannah-docs-custom-access.mintlify.app/sections/integrations/zoom.md)

## OpenAPI Specs

- [openapi-spec](https://serval-hannah-docs-custom-access.mintlify.app/sections/api-reference/openapi-spec.yaml)
- [openapi-spec-v2](https://serval-hannah-docs-custom-access.mintlify.app/sections/api-reference/openapi-spec-v2.yaml)
- [auth-openapi-spec](https://serval-hannah-docs-custom-access.mintlify.app/sections/api-reference/auth-openapi-spec.yaml)