> ## Documentation Index
> Fetch the complete documentation index at: https://serval-hannah-docs-custom-access.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Overview

Serval access management automates just-in-time (JIT) role-based access provisioning and deprovisioning directly from help desk requests. Your team can configure, approve, and view logs of all access in one system. Serval enforces least-privilege access while giving employees a single place to request IT support.

## As a team manager

You have centralized control over access management. View the configuration guide \[Link]

**Connect** the applications you want to manage access to.

**Configure** role-based access control (RBAC) for any application role or resource role with the following specifications:

* **Access Profiles**: Control which users can request access to specific applications, resources, or roles
* **Access Policies**: Set time-bound access, approval requirements, and business justification requirements
* **Provisioning methods**: Handle access through System for Cross-domain Identity Management (SCIM) using your existing identity provider (IdP), custom workflows, direct API provisioning, or manual steps

**Manage** access management automation:

* Import existing access groups from your IdP
* Manage access profiles and policies centrally

**Audit** historical access:

* View and download historical access reports by role or team
* Build workflows to regularly audit historical access

## As an employee

You can request access centrally. View the request guide \[Link]

**Conversation**: Request access through a conversational interface where Serval automatically responds, helps determine which application and access level you need, then revokes access when the time limit expires.

**My Access Portal**: In app.serval.com, request specific role access to an application directly and have Serval automate or escalate the request.